Michael Disher, CISR
Commercial Lines Operations Manager
10 Questions with Michael Disher
- What does the American Dream mean to you?
The American dream to me is to work hard so you can lie the life you want to live. - What does the Ansay Way mean to you?
Focusing on the customer's needs and working to determine the proper insurance protection to help them secure their future. - In your personal experience, how does Ansay differentiate in the marketplace?
Ansay differentiates in the marketplace by providing value-added services and programs to customers like Ansay Express, RiskPro, and MedPro. - Why were you drawn to work at Ansay & Associates?
I came to Ansay through the acquisition of my parents' agency. I stayed with because Ansay keeps that small office feel and customer focus, with the resources and opportunities of a larger agency. - Give us a view of the company – what is it like working at Ansay?
Working at Ansay is like playing on any team. You are accountable for what you do individually, but you still have support from your teammates and leadership to be successful. - Describe your approach to working with your clients.
I prefer a hands-on approach with my customers. I want to know and learn their business, their livelihood, to work to make sure that it's protected. - What is one of your favorite client stories?
One of my favorite client experiences was working with a large Wisconsin based manufacturer that was expanding its operations into Canada. It was very interesting to see the differences in insurance regulations. - Do you have any area of specific focus in terms of industry or market?
I don't specifically focus on any particular industry, just customer satisfaction. - What gets you out of bed in the morning?
I get out of bed in the morning so I can work to provide my family with a life that is fun, adventurous, and meaningful. - What would your clients say about you?
My clients say that I am responsive and always work to give them the right answer. - Do you have a favorite inspirational quote?
My favorite inspirational quote is nothing profound, just, "Never give up."